Terms and Conditions

Welcome to Odd World. Odd World provides services to you subject to the following conditions. If you visit or shop at Odd World, you accept these conditions. Please read them carefully. In addition, when you use any current or future Odd World service.

Alteration of service or amendments to the conditions

We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. You will be subject to the Terms and Conditions in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Children

Odd World does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Odd World only with the involvement of a parent or guardian.

Product descriptions

Oddworld.be attempt to be as accurate as possible. However, Oddworld.be does not warrant that product descriptions, availability or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Oddworld.be itself is not as described, your sole remedy is to return it in unused condition.

Pricing

Prices are subject to change. We have the right to change prices. If an order is placed and the prices deviate from the prices on the website, we will inform you about this.

Risk of loss or damaged goods

All items purchased from Oddworld.be are made pursuant to a shipment contract. This means that the risk of loss, damage and title for such items pass to you upon our delivery to the carrier. Except in case of Express Postage, which you can select as a shipping method for your order.

No questions 30 day risk-free guarantee

If for any reason the product received does not qualify to your needs you must notify us by e-mail info@oddworld.be within 14 days after delivery. The Customer Services department will then contact you with a return authorisation. You will be required to return the goods to Odd World before a refund can be processed. You have 30 calendar days to return the unused product in original packing together with our return authorisation and your Order number. Let your post office validate your shipmentdocument. Consignments that are insufficiently stamped or consignments under rembours are refused. Shippingcosts are not refundable. The parcel must be sent therefore stamped and in original packing to our retour. Parcels must be returned with PRIOR or insured shipping method (i.e. FEDEX, EMS).
Washed and/or worn textile, DVD or video are not to be returned. No refunds are possible for these products.

Wholesale

We also act as a wholesaler, for retailers.
Retailers who buy from us wholesale do not have the "No Questions 30 Day Risk-Free Guarantee". They do have a guarantee that enables them to report broken merchandise, within 7 days on delivery, and a solution shall be presented.
Special deals, discounts and free gifts are not applicable for wholesale orders.
The wholesale minimum order amount is 250 Euro excl. VAT.
Wholesale orders will always be shipped: EX WORKS insured shipping.
You can apply for a wholesale login on our website.

Applicable law

By visiting Oddworld.be, you agree that the laws of Belgium, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Oddworld.be.

Our address

Odd world
Kraaiven 13
3140 Keerbergen
Belgium - Europe
http://www.oddworld.be
VAT. 478.468.732

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